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About This Site

Welcome to the WestHost status page. Here you will find real-time information about the status of our services.

Past Incidents

2nd February 2020

No incidents reported

1st February 2020

No incidents reported

31st January 2020

Live Chat Live chat and Phone support outage

Title: Performance issues with Live Chat and Phones Date: Friday 31st January 2020 Event type: Outage

We are investigating and seeking to resolve an incident which is affecting our live chat and contact phone service. We apologize for the potential impact of this incident on you.

Hosted Email Database issue for WordPress users

At present, there is a known issue for WordPress users and their respective Databases. We are currently investigating the problem as a matter of urgency and are looking to rectify the issue as soon as possible. We apologise in advance and appreciate your patience and understanding in this matter.

30th January 2020

Phone System Issues with our Support Line and Live Chat Service

RESOLVED: Technical teams have fixed the issue and our Support phone and Live Chat service are back operational.

ISSUE: We are investigating and seeking to resolve an incident which is affecting our Support Phone and Live Chat service. We apologise for the potential impact of this incident on you.

29th January 2020

No incidents reported

28th January 2020

No incidents reported

27th January 2020

No incidents reported