Title: Performance issues with Live Chat and Phones
Date: Friday 31st January 2020
Event type: Outage
We are investigating and seeking to resolve an incident which is affecting our live chat and contact phone service. We apologize for the potential impact of this incident on you.
30th January 2020
Hosted EmailDatabase issue for WordPress users
At present, there is a known issue for WordPress users and their respective Databases. We are currently investigating the problem as a matter of urgency and are looking to rectify the issue as soon as possible. We apologise in advance and appreciate your patience and understanding in this matter.
29th January 2020
Phone SystemIssues with our Support Line and Live Chat Service
RESOLVED: Technical teams have fixed the issue and our Support phone and Live Chat service are back operational.
ISSUE: We are investigating and seeking to resolve an incident which is affecting our Support Phone and Live Chat service. We apologise for the potential impact of this incident on you.