All systems are operational

About This Site

Welcome to the WestHost status page. Here you will find real-time information about the status of our services.

Scheduled Maintenance
Shared Server Planned Maintenance

Title: Shared Server Planned Maintenance

Start time: Friday February 4th, 2022 @ 05:00 UTC

End time: Friday February 4th, 2022 @ 11:00 UTC

Duration: 6 Hours

Please be advised, scheduled maintenance will be taking place on Shared Hosting Services. The servers impacted as the following:

sl-508-1.slc.westdc.net

sl-508-2.slc.westdc.net

sl-508-3.slc.westdc.net

sl-508-4.slc.westdc.net

sl-508-6.slc.westdc.net

sl-508-7.slc.westdc.net

sl-508-8.slc.westdc.net

sl-508-9.slc.westdc.net

sl-508-10.slc.westdc.net

sl-508-11.slc.westdc.net

sl-508-12.slc.westdc.net

sl-508-13.slc.westdc.net

sl-508-14.slc.westdc.net

sl-508-16.slc.westdc.net

sl-508-17.slc.westdc.net

sl-508-18.slc.westdc.net

sl-508-19.slc.westdc.net

sl-508-20.slc.westdc.net

sl-508-21.slc.westdc.net

sl-508-22.slc.westdc.net

sl-508-23.slc.westdc.net

sl-508-24.slc.westdc.net

sl-508-25.slc.westdc.net

sl-wp-508-15.slc.westdc.net

During the maintenance window, any services hosted on impacted Shared Hosting servers will be unavailable.

Thank you for your patience and understanding. If you have any questions or concerns, please contact our support team.

Past Incidents

7th November 2021

No incidents reported

6th November 2021

No incidents reported

5th November 2021

No incidents reported

4th November 2021

Hosted Email Email - Webmail Portal

Title Hosted Email Webmail Login
Date Thursday 04/11/2021
Start time 07.55 MDT

We are currently experiencing an incident that is impacting our Hosted Email Webmail. Our Technical teams have been engaged and are investigating as a priority. We apologise for any inconvenience this may cause.

Update @ 08:12 MDT - Normal mail service has resumed. Apologies for the inconvenience.

Hosted Email Hosted Email Sending/Receiving

Title Hosted Email Sending/Receiving
Date Thursday 04 November 2021
Start time 03:55 MDT

Some customers may be experiencing errors when sending/receiving emails on our Hosted Email (ChiMail) platform. Technical teams are currently investigating as a priority. Further updates will be posted when available. We apologise for any inconvenience this may cause.

Update @ 04:28 MDT - Normal mail service has resumed. Apologies for the inconvenience.

3rd November 2021

No incidents reported

2nd November 2021

Hosted Email Hosted Email Sending/Receiving + Webmail

Title Hosted Email Sending/Receiving + Webmail Login Date Tuesday 02 Nov 2021 Start time 12:25 MDT

Some customers may be experiencing errors when sending/receiving emails on our Hosted Email (ChiMail) platform. Technical teams are currently investigating as a priority. Further updates will be posted when available. We apologise for any inconvenience this may cause.

  • Update @ 12:50 MDT - Engineers were able to restart services, outbound and webmail are fully recovered. Our apologies for any inconvenience caused by this issue

1st November 2021

No incidents reported