Incidents reported on status page for Westhost https://status.westhost.com/ https://d1lppblt9t2x15.cloudfront.net/logos/a11de2209fbb11537dc90f42ad12c275.png https://status.westhost.com/ en https://status.westhost.com/incident/865487 Tue, 07 Apr 2026 22:06:19 -0000 https://status.westhost.com/incident/865487#09d1fed7157480e50facc4ec6364ce988e04258c998faedc53646f48647491e2 **UPDATE** We are now seeing normal function on tickets and are marking this issue as resolved. We do apologize for any inconvenience. https://status.westhost.com/incident/865487 Mon, 06 Apr 2026 10:03:59 -0000 https://status.westhost.com/incident/865487#07af846dc90eefdefac5b10827555d390e458e22abaee0b3c8421d8d119800ce We are currently experiencing an unexpected outage affecting our CHI ticketing system, which may prevent customers from submitting new tickets or accessing existing ones through their CHI account. In the meantime, customers can continue to receive support by submitting new tickets via our support portal (https://www.westhost.com/support/) or by replying to existing tickets through email. Our team is actively investigating the issue and will provide updates as soon as possible. Thank you for your patience. https://status.westhost.com/incident/864384 Sat, 04 Apr 2026 00:20:40 -0000 https://status.westhost.com/incident/864384#54713d520227949be32b3d47a8439f16bfd7ee558c049e34a3910bc3d280b4bf Our system administrators have identified the cause of the connectivity issues seen, and have deployed a fix to restore database connectivity. We apologise for the inconvenience caused. https://status.westhost.com/incident/864384 Fri, 03 Apr 2026 23:45:51 -0000 https://status.westhost.com/incident/864384#eb0564eb6c46120ab6ddcc510575657bf73722069d76c23d5684fd8fb293bf80 We're currently aware of an issue causing intermittent database connectivity. This appears to be impacting the following database hosts: sdb-83, sdb-84, sdb-85, sdb-86, wpdb-41 and wpdb-42. Our System Administrators are currently investigating, and updates will be provided as we have more information available. https://status.westhost.com/incident/863330 Thu, 02 Apr 2026 16:11:27 -0000 https://status.westhost.com/incident/863330#849775211dbd4615ab8cd158e6d724cc11c6e289d54a8ffc75da25eb5ea7b309 **UPDATE** We are now seeing normal function with tickets and are marking this issue as resolved. We do apologize for any inconvenience. https://status.westhost.com/incident/863330 Thu, 02 Apr 2026 11:24:40 -0000 https://status.westhost.com/incident/863330#78697aea1e81eff3b8c75bdc2ae1d234e25806ccbbc75f829781d43cf42c9e86 We are currently experiancing an unexpected outage affecting our CHI ticketing system. As a result, customers may be unable to submit new tickets or access existing tickets through their CHI account. This is being actively investigated and we are working to restore full functionality as quickly as possible. Customers can still use our Live Chat support or contact us via email during this time. https://status.westhost.com/incident/861514 Tue, 31 Mar 2026 11:00:00 -0000 https://status.westhost.com/incident/861514#db62ae93c24b810e882cd761180865ca0a989c56d7b1b6b84240bf95ee24db8c We are currently performing a planned migration of our live chat system. During this process, some customers may receive an automated email notification indicating that a support ticket has been created. **Please note: these ticket creation emails can be safely ignored.** They are a temporary side‑effect of the migration and do not require any action from you. Our team is monitoring the transition closely to ensure minimal disruption, and all live chat functionality will remain available throughout the migration. https://status.westhost.com/incident/860057 Mon, 30 Mar 2026 21:00:00 -0000 https://status.westhost.com/incident/860057#6cfd9a1301642c5aef61591359a6e5af6046de3695766222d119d6f914363e46 Maintenance completed https://status.westhost.com/incident/860057 Mon, 30 Mar 2026 06:00:00 -0000 https://status.westhost.com/incident/860057#3dcedbab102f1b754e9a435387ad2615247c53bdf3b34496a09b06d40121e71c We will be performing planned maintenance to migrate some internal systems during this window. During this period: Live Chat and Ticket creation maybe temporarily unavailable. Response times may be slower than usual until maintenance is complete. We appreciate your patience and understanding while we carry out these essential upgrades. https://status.westhost.com/incident/857462 Wed, 25 Mar 2026 16:36:00 -0000 https://status.westhost.com/incident/857462#01bce15a7f811af30789ccda6f5f91a8cf4b68678e6b1bc5ed9188ea11687296 We are currently experiencing an unexpected outage affecting our live chat platform. As a result, customers may be unable to reach our support team via live chat. This is being actively investigated and we are working to restore full functionality as quickly as possible. We do apologize for the inconvenience. https://status.westhost.com/ Thu, 05 Mar 2026 08:22:01 +0000 https://status.westhost.com/#a7a691a1493888cc6da37a44669810dc04abbb36b60198ab9b9ac373c0911f69 CHI (Control Panel) recovered https://status.westhost.com/ Thu, 05 Mar 2026 07:16:58 +0000 https://status.westhost.com/#a7a691a1493888cc6da37a44669810dc04abbb36b60198ab9b9ac373c0911f69 CHI (Control Panel) went down https://status.westhost.com/ Tue, 03 Mar 2026 09:22:23 +0000 https://status.westhost.com/#fd8d0b5b2ff5fd1c40f6eeb6e028f0ab6b4f5899e8ee131b3371c128bbb5de45 Westhost Website recovered https://status.westhost.com/ Tue, 03 Mar 2026 09:07:16 +0000 https://status.westhost.com/#fd8d0b5b2ff5fd1c40f6eeb6e028f0ab6b4f5899e8ee131b3371c128bbb5de45 Westhost Website went down https://status.westhost.com/incident/832099 Tue, 24 Feb 2026 13:15:00 -0000 https://status.westhost.com/incident/832099#fdb488a3bd023d930c9c3f636ed90716e700acb1175330e399f3b3a40744537c We’re currently investigating an issue affecting access to the webmail login page. At the moment, some users may be unable to sign in via the usual webmail portal. **Important:** Mail sending and receiving are not affected and continue to work as expected. As a temporary workaround, you can access your mailbox using the alternative webmail URL: https://stackmail.com We’ll provide further updates as soon as we have more information. Thank you for your patience. **UPDATE:** We are seeing access to Webmail at https://us.stackmail.com return, we are monitoring this further. https://status.westhost.com/ Fri, 20 Feb 2026 11:22:22 +0000 https://status.westhost.com/#ca2a4bb01f300cea8e48da5367614a85c1c23f594249932823969a4505bbe851 Westhost Website recovered https://status.westhost.com/ Fri, 20 Feb 2026 11:07:16 +0000 https://status.westhost.com/#ca2a4bb01f300cea8e48da5367614a85c1c23f594249932823969a4505bbe851 Westhost Website went down https://status.westhost.com/ Fri, 20 Feb 2026 10:52:19 +0000 https://status.westhost.com/#ac5b3b57cd3f8be3544e3f358d1b4fa9965296acdb933c01f1a195caed76f331 Westhost Website recovered https://status.westhost.com/ Fri, 20 Feb 2026 10:37:20 +0000 https://status.westhost.com/#ac5b3b57cd3f8be3544e3f358d1b4fa9965296acdb933c01f1a195caed76f331 Westhost Website went down https://status.westhost.com/ Fri, 20 Feb 2026 10:32:23 +0000 https://status.westhost.com/#9ce1bb4caef5157616a55d9f48ceb3703260f7e34e946d730f47475b330e1aa8 Westhost Website recovered https://status.westhost.com/ Fri, 20 Feb 2026 09:57:16 +0000 https://status.westhost.com/#9ce1bb4caef5157616a55d9f48ceb3703260f7e34e946d730f47475b330e1aa8 Westhost Website went down https://status.westhost.com/ Fri, 20 Feb 2026 09:37:20 +0000 https://status.westhost.com/#2ffaf12946fe167dd325714ab98f07a671df88e33ef5861519ca71c728011a72 Westhost Website recovered https://status.westhost.com/ Fri, 20 Feb 2026 08:37:18 +0000 https://status.westhost.com/#2ffaf12946fe167dd325714ab98f07a671df88e33ef5861519ca71c728011a72 Westhost Website went down https://status.westhost.com/ Fri, 20 Feb 2026 08:32:24 +0000 https://status.westhost.com/#d82c6eae57867027776841a2bd798fd3db2213e5e0d636619dd8aaff0697dfd8 Westhost Website recovered https://status.westhost.com/ Fri, 20 Feb 2026 07:52:18 +0000 https://status.westhost.com/#d82c6eae57867027776841a2bd798fd3db2213e5e0d636619dd8aaff0697dfd8 Westhost Website went down https://status.westhost.com/ Fri, 20 Feb 2026 07:27:15 +0000 https://status.westhost.com/#fc76e55f407ad1feedb2dc3528f67df798617675d2b3d9bdf5f0a825233b31da Westhost Website recovered https://status.westhost.com/ Fri, 20 Feb 2026 07:07:18 +0000 https://status.westhost.com/#fc76e55f407ad1feedb2dc3528f67df798617675d2b3d9bdf5f0a825233b31da Westhost Website went down https://status.westhost.com/ Fri, 20 Feb 2026 07:02:21 +0000 https://status.westhost.com/#d9bd66f116d7b3ec0ea31ff1ad65b78dc68877ddccc3c4fc0558187d45919529 Westhost Website recovered https://status.westhost.com/ Fri, 20 Feb 2026 06:02:23 +0000 https://status.westhost.com/#d9bd66f116d7b3ec0ea31ff1ad65b78dc68877ddccc3c4fc0558187d45919529 Westhost Website went down https://status.westhost.com/ Fri, 20 Feb 2026 05:12:27 +0000 https://status.westhost.com/#47b949aefc3d249aec3e7354ecb23329afafc3c5dd64482f7a0293827210e7a5 Westhost Website recovered https://status.westhost.com/ Fri, 20 Feb 2026 00:52:22 +0000 https://status.westhost.com/#47b949aefc3d249aec3e7354ecb23329afafc3c5dd64482f7a0293827210e7a5 Westhost Website went down https://status.westhost.com/ Fri, 20 Feb 2026 00:37:19 +0000 https://status.westhost.com/#397e9f4b2faa019b4d8fa1a41ee9e435d2f481b34acd597856bcb963ea36a7e5 Westhost Website recovered https://status.westhost.com/ Thu, 19 Feb 2026 23:52:21 +0000 https://status.westhost.com/#397e9f4b2faa019b4d8fa1a41ee9e435d2f481b34acd597856bcb963ea36a7e5 Westhost Website went down https://status.westhost.com/ Thu, 19 Feb 2026 23:42:30 +0000 https://status.westhost.com/#3a4fbe94c4ddc723e883278684cd511c3cc99ae974b7966de74863ef65fee256 Westhost Website recovered https://status.westhost.com/ Thu, 19 Feb 2026 22:22:19 +0000 https://status.westhost.com/#3a4fbe94c4ddc723e883278684cd511c3cc99ae974b7966de74863ef65fee256 Westhost Website went down https://status.westhost.com/ Thu, 19 Feb 2026 22:02:26 +0000 https://status.westhost.com/#1b93f51de3896926aa00cd0d6b3111ab046ec878ff14f3cdcf69368a74406025 Westhost Website recovered https://status.westhost.com/ Thu, 19 Feb 2026 21:52:17 +0000 https://status.westhost.com/#1b93f51de3896926aa00cd0d6b3111ab046ec878ff14f3cdcf69368a74406025 Westhost Website went down https://status.westhost.com/ Thu, 19 Feb 2026 21:42:19 +0000 https://status.westhost.com/#10204b9161e1509b6dd383f4d9859478f65af02151014eedbf2929fdbaeb147b Westhost Website recovered https://status.westhost.com/ Thu, 19 Feb 2026 21:22:53 +0000 https://status.westhost.com/#10204b9161e1509b6dd383f4d9859478f65af02151014eedbf2929fdbaeb147b Westhost Website went down https://status.westhost.com/ Thu, 19 Feb 2026 21:10:07 +0000 https://status.westhost.com/#232ffe6c21fd404da375582da575df98bac747a5a7eac2a182fb5fb02293995c Westhost Website recovered https://status.westhost.com/ Thu, 19 Feb 2026 20:47:17 +0000 https://status.westhost.com/#232ffe6c21fd404da375582da575df98bac747a5a7eac2a182fb5fb02293995c Westhost Website went down https://status.westhost.com/ Thu, 19 Feb 2026 20:27:19 +0000 https://status.westhost.com/#1238cd43bf629d1f1aa2d8a63ed9a30eb7ede70090fcdbc99745361c6c3d848f Westhost Website recovered https://status.westhost.com/ Thu, 19 Feb 2026 20:12:22 +0000 https://status.westhost.com/#1238cd43bf629d1f1aa2d8a63ed9a30eb7ede70090fcdbc99745361c6c3d848f Westhost Website went down https://status.westhost.com/ Thu, 19 Feb 2026 19:57:16 +0000 https://status.westhost.com/#b30da7b42e0930b1e63e0f421c0996e588e167894edaa07540d7efc6bb9b1cc4 Westhost Website recovered https://status.westhost.com/ Thu, 19 Feb 2026 19:27:16 +0000 https://status.westhost.com/#b30da7b42e0930b1e63e0f421c0996e588e167894edaa07540d7efc6bb9b1cc4 Westhost Website went down https://status.westhost.com/ Thu, 19 Feb 2026 19:22:22 +0000 https://status.westhost.com/#e5ef1a197504e20bc74fc3fd9f946aac4f06ee8bdbf91973234eb75d26d2ec38 Westhost Website recovered https://status.westhost.com/ Thu, 19 Feb 2026 18:52:19 +0000 https://status.westhost.com/#e5ef1a197504e20bc74fc3fd9f946aac4f06ee8bdbf91973234eb75d26d2ec38 Westhost Website went down https://status.westhost.com/ Thu, 19 Feb 2026 18:27:14 +0000 https://status.westhost.com/#bf0a0b3971131677bbdb24d043f0f68752fa65f040d6d83eeb788f1a826efc93 Westhost Website recovered https://status.westhost.com/ Thu, 19 Feb 2026 17:52:17 +0000 https://status.westhost.com/#bf0a0b3971131677bbdb24d043f0f68752fa65f040d6d83eeb788f1a826efc93 Westhost Website went down https://status.westhost.com/ Thu, 19 Feb 2026 17:32:27 +0000 https://status.westhost.com/#b50dced3d7d07cc7a5fb18443c959a24319384e6a379d8422982c61a9c36695b Westhost Website recovered https://status.westhost.com/ Thu, 19 Feb 2026 17:27:20 +0000 https://status.westhost.com/#b50dced3d7d07cc7a5fb18443c959a24319384e6a379d8422982c61a9c36695b Westhost Website went down https://status.westhost.com/ Thu, 19 Feb 2026 17:22:23 +0000 https://status.westhost.com/#c889cab11baf93cc11b0e0915e8bf0fbe04d0fed5c4e171f62f01b66c78916fe Westhost Website recovered https://status.westhost.com/ Thu, 19 Feb 2026 16:57:14 +0000 https://status.westhost.com/#c889cab11baf93cc11b0e0915e8bf0fbe04d0fed5c4e171f62f01b66c78916fe Westhost Website went down https://status.westhost.com/ Thu, 19 Feb 2026 16:52:17 +0000 https://status.westhost.com/#09b89e59bf0e6cd73b5bd827c7fd5abfe567d2eaac2823763e5cdbf98082be7c Westhost Website recovered https://status.westhost.com/ Thu, 19 Feb 2026 15:34:15 +0000 https://status.westhost.com/#09b89e59bf0e6cd73b5bd827c7fd5abfe567d2eaac2823763e5cdbf98082be7c Westhost Website went down https://status.westhost.com/ Thu, 19 Feb 2026 15:27:17 +0000 https://status.westhost.com/#4bdc015c6c362fcdc234bc69aa6b3f4f9784d0330857f294e66b6a9557853729 Westhost Website recovered https://status.westhost.com/ Thu, 19 Feb 2026 15:19:14 +0000 https://status.westhost.com/#4bdc015c6c362fcdc234bc69aa6b3f4f9784d0330857f294e66b6a9557853729 Westhost Website went down https://status.westhost.com/ Thu, 19 Feb 2026 15:07:14 +0000 https://status.westhost.com/#121e3034c7cefaa13b9c566728427ca65ba157eb35573ee6209310090bcb93c9 Westhost Website recovered https://status.westhost.com/ Thu, 19 Feb 2026 14:34:20 +0000 https://status.westhost.com/#121e3034c7cefaa13b9c566728427ca65ba157eb35573ee6209310090bcb93c9 Westhost Website went down https://status.westhost.com/ Thu, 19 Feb 2026 14:17:20 +0000 https://status.westhost.com/#310bfe45242dcc75282c9c0fda9626e355c02273e7aec7fa9466fe5aec7f6522 Westhost Website recovered https://status.westhost.com/ Thu, 19 Feb 2026 13:48:14 +0000 https://status.westhost.com/#310bfe45242dcc75282c9c0fda9626e355c02273e7aec7fa9466fe5aec7f6522 Westhost Website went down https://status.westhost.com/ Thu, 19 Feb 2026 13:24:29 +0000 https://status.westhost.com/#822a7c197330f58d2de5ce1ca185adbba6af67399040173cabd78c7be7afeb6d Westhost Website recovered https://status.westhost.com/ Thu, 19 Feb 2026 13:14:14 +0000 https://status.westhost.com/#822a7c197330f58d2de5ce1ca185adbba6af67399040173cabd78c7be7afeb6d Westhost Website went down https://status.westhost.com/incident/827403 Tue, 17 Feb 2026 17:31:00 -0000 https://status.westhost.com/incident/827403#5c054a54191e702e5f860faa686f33e21514b39f2be8dac45c754b8cefe04e01 We are currently experiencing an unexpected outage affecting our ticketing system and live chat platform. As a result, customers may be unable to submit new tickets, access existing tickets, or reach our support team via live chat. This is being actively investigated and we are working to restore full functionality as quickly as possible. **UPDATE** We are now seeing normal function on both tickets and chats and are marking this issue as resolved. We do apologise for any inconvenience. https://status.westhost.com/incident/824031 Thu, 12 Feb 2026 11:06:00 -0000 https://status.westhost.com/incident/824031#a11ad8a77e0d3ed2d9312e7693f828b2626a3caa85150e3f89de012b83092e19 We are currently experiencing an unexpected outage affecting our ticketing system and live chat platform. As a result, customers may be unable to submit new tickets, access existing tickets, or reach our support team via live chat. This is being actively investigated and we are working to restore full functionality as quickly as possible. **UPDATE** We are monitoring normal function on our ticketing system. Chats are continuing to be investigated. **UPDATE** We are now seeing normal function on both tickets and chats and are marking this issue as resolved. We do apologise for any inconvenience.