All systems are operational

About This Site

Welcome to the WestHost status page. Here you will find real-time information about the status of our services.

Scheduled Maintenance
Planned Scheduled Network Maintenance - VPS - NYC-C

Start time: 16:00 (MDT) - 28/03/2024

End time: 20:00 (MDT) - 28/03/2024

Total Duration: 4 hours

Title: Planned Scheduled Maintenance - VPS - NYC-C

Cloud: NYC-C

Reason for maintenance: Our Networks Team will be completing a network migration in the NYC-C location to move to our new high speed datacenter network. This will only affect VPS customers in this cloud.

Maintenance impact: Customer's services will be down for up to 3 hours during the maintenance window while the network migration is completed.

Scheduled Maintenance - Shared Hosting Upgrade

Title: Scheduled Maintenance - Shared Hosting Upgrade
Start Date: 18th of December 2023
End Date: 12th of April 2024

As part of our ongoing commitment to elevate our services, we're preparing to transition our WordPress and Shared Hosting accounts to an upgraded and more powerful infrastructure between the 18th of December 2023 and the 12th of April 2024. Rest assured that all your website files, databases, and other essential data will be migrated with meticulous care While a brief downtime is anticipated during the migration, we are working diligently to keep this disruption as short as possible.

If you encounter any issues, please don't hesitate to reach out to our technical support team through your account. Our team of experts is available 24/7.

Past Incidents

2nd February 2020

No incidents reported

1st February 2020

No incidents reported

31st January 2020

Live Chat Live chat and Phone support outage

Title: Performance issues with Live Chat and Phones Date: Friday 31st January 2020 Event type: Outage

We are investigating and seeking to resolve an incident which is affecting our live chat and contact phone service. We apologize for the potential impact of this incident on you.

Hosted Email Database issue for WordPress users

At present, there is a known issue for WordPress users and their respective Databases. We are currently investigating the problem as a matter of urgency and are looking to rectify the issue as soon as possible. We apologise in advance and appreciate your patience and understanding in this matter.

30th January 2020

Phone System Issues with our Support Line and Live Chat Service

RESOLVED: Technical teams have fixed the issue and our Support phone and Live Chat service are back operational.

ISSUE: We are investigating and seeking to resolve an incident which is affecting our Support Phone and Live Chat service. We apologise for the potential impact of this incident on you.

29th January 2020

No incidents reported

28th January 2020

No incidents reported

27th January 2020

No incidents reported