All systems are operational

About This Site

Welcome to the WestHost status page. Here you will find real-time information about the status of our services.

Scheduled Maintenance
Scheduled Maintenance - Shared Hosting Upgrade

Title: Scheduled Maintenance - Shared Hosting Upgrade
Start Date: 18th of December 2023
End Date: 12th of April 2024

As part of our ongoing commitment to elevate our services, we're preparing to transition our WordPress and Shared Hosting accounts to an upgraded and more powerful infrastructure between the 18th of December 2023 and the 12th of April 2024. Rest assured that all your website files, databases, and other essential data will be migrated with meticulous care While a brief downtime is anticipated during the migration, we are working diligently to keep this disruption as short as possible.

If you encounter any issues, please don't hesitate to reach out to our technical support team through your account. Our team of experts is available 24/7.

Past Incidents

13th March 2020

No incidents reported

12th March 2020

No incidents reported

11th March 2020

Live Chat Live Chat and Phone Outage

Title: Live chat and phone degraded performance Date: Wednesday, 11th March 2020 Start time: 03:07am MDT/09:07am UTC Event type: Outage

We are investigating and seeking to resolve an incident is affecting our live chat and phone service. Customers may be experiencing delays in allocating requests to available agents. Our Operations team are currently investigating this issue as a priority.

We apologize for the potential impact of this incident on you.

  • Update @ 04:35am MDT/10:35am UTC - Our engineers have applied a fix and identified that normal service is currently being resumed. We will continue to monitor services and will update the incident once it has been confirmed as resolved.

  • Update @ 05:01am MDT/11:01am UTC - Following a period of monitoring, our engineers have confirmed that the incident is now resolved and normal service has resumed. Please accept our apologies for the potential impact this incident may have caused.

10th March 2020

No incidents reported

9th March 2020

Phone System Phones Outage

Title: Phone system outage Date: Monday, 9th March 2020 Start time: 05:50am MDT Event type: Outage

We are currently experiencing issues with our support phone system. During this time, you will not be able to reach us via phones. Please contact us via chats or tickets. We greatly apologize for the inconvenience this may cause.

  • Update @ 06:14am MDT - The phone system is back online. Once again we apologize for any inconvenience this may have caused.

8th March 2020

No incidents reported

7th March 2020

No incidents reported