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About This Site

Welcome to the WestHost status page. Here you will find real-time information about the status of our services.

Past Incidents

2nd August 2020

Hosted Email Hosted Email Accessibility

Tucows Engineering team have resolved the issue with the affected node. All hosted mail services are functioning as expected. Thank you for your patience regarding this issue.

Hosted Email Hosted Email Accessibility

We have been informed that the Tucows engineering team is investigating reports of intermittent issues with the mail service resulting in some login issues and issues receiving emails for customers.

We sincerely apologise for the inconvenience this continues to cause our customers.

We remain in close dialogue with Tucows and continue to press them for urgent resolution and we will continue to keep you updated on progress.

If you have any questions or concerns, please contact our support team

1st August 2020

No incidents reported

31st July 2020

No incidents reported

30th July 2020

Hosted Email Availablity

UPDATE - 23:45 UTC - The engineering team has enabled email delivery and all hosted mail availability is resumed. Thankyou for you patience regarding this issue.

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We have been informed that the The Tucows engineering team are investigating reports of high load on their mail system, resulting in some mail delays for customers.

We sincerely apologise for the inconvenience this continues to cause our customers.

We remain in close dialogue with Tucows and continue to press them for urgent resolution and we will continue to keep you updated on progress.

If you have any questions or concerns, please contact our support team.

29th July 2020

Shared Hosting Title: Maintenance on Shared Servers

Title: Planned Server Maintenance - SL-508-29 SL-508-27 SL-508-28 Date: July/29/2020 Start time: 08 AM MDT End time: 13:00 PM MDT Duration: 5-6 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the following servers:

SL-508-29 SL-508-27 SL-508-28

This maintenance window will start on July 29th, 2020 between the hours of 09 pm - 12 pm MDT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 5-6 to fully complete.

If you have any questions or concerns, please contact our support team.

COMPLETED 13:30 MDT - Planned Server Maintenance is now complete. All services are resumed to fully operational. Thank you for your patience during this maintenance window.

28th July 2020

No incidents reported

27th July 2020

Shared Hosting Planned Server Maintenance - SLMP-550-105- SLMP-550-107 SLMP-550-41

Title: Planned Server Maintenance - SL-507-3 SL-507-4 SL-507-8

Date:* July/27/07/2020 Start time: 09 AM MDT End time: 13:30 PM MDT Duration: 5-6 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the following servers:

SL-507-3 SL-507-4 SL-507-8

This maintenance window will start on July 27th, 2020 between the hours of 09 a.m. - 19 p.m MDT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 5-6 to fully complete.

If you have any questions or concerns, please contact our support team.

COMPLETED 13:30 MDT - Planned Server Maintenance is now complete. All services are resumed to fully operational. Thankyou for your patience during this maintenence window.