1 801 666 3158
Some systems are experiencing issues

About This Site

Welcome to the WestHost status page. Here you will find real-time information about the status of our services.

Past Incidents

20th December 2020

No incidents reported

19th December 2020

No incidents reported

18th December 2020

Hosted Email Hosted Email Issue

Date: Friday 18/12/2020

Title: Hosted email issue

We are currently experiencing some intermittent issues with our email service which may affect connectivity to our webmail. Our engineers are investigating this issue as a priority.

UPDATE: 15:45 GMT Friday 18/12/2020 The email server is now operational.

We apologise for the inconvenience this may have caused.

Shared Hosting sl-507-3.slc.westdc.net outage

Date: Friday 18/12/2020

Title: sl-507-3.slc.westdc.net outage

Start time: 10:28 UTC

Affected Services: Services hosted in sl-507-3.slc.westdc.net

We are aware of the problem on sl-507-3.slc.westdc.net server, currently accessing and managing customer websites. Our engineers are working to resolve this as a matter of urgency.

UPDATE: 11:12 UTC 18/12/2020 All affected servers are operational.

We apologise for the inconvenience this may have caused.

17th December 2020

No incidents reported

16th December 2020

No incidents reported

15th December 2020

Shared Hosting Network Latency - London DC (DC5)

Title: DC5 Network Connectivity Issues
Date: Tuesday, December 15th, 2020
Start time: 04:00 AM MST
Affected Services: Services hosted in London DC5

We're currently investigating reports of packet loss and network latency affecting a subset of clients in our London (DC5) Data Center. Our teams are actively investigating these reports and hope to soon have these issues resolved. We apologize for any inconvenience this may cause.

  • UPDATE @ 10:00 MST - The network in our London DC5 is now stable and this incident has placed into monitoring. If you continue to experience any issues, please contact a member of our support team.

14th December 2020

No incidents reported