Past Incidents

Start time: Wednesday 14 July 2021 @ 02:30 UTC (Tuesday 13th July @ 20:30 MDT)
End time: Wednesday 14 July 2021@ 04:00 UTC (Tuesday 13th July @ 22:00 MDT)
Duration: 1.5 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading parts of our network in the following locations:

• London (LON)
• Salt Lake City (SLC)
• Frankfurt (FRA)
• Amsterdam (AMS)
• New York City (NYC)
• Dallas (DFW)

This maintenance window will start on July 14th, 2021 between the hours of 02:30 - 4:00 UTC. During this window, the ability to access dedicated servers via IPMI may be temporarily unavailable.

If you have any questions or concerns, please contact our support team.

**Title:**Hosted Email - Send Error Date: Thursday 8th July 2020
**Start time:**12:28 MDT

Some customers may be experiencing errors when sending emails. Technical teams are currently investigating as a priority. Further updates will be posted when available, and we apologize for any inconvenience this may cause.

• Update @ 13:49 MDT - The engineering team had correctly identified the cause of the Send Error. Changes were made and after monitoring the result we see message delivery back to normal performance.
  We apologize for the inconvenience this may have caused.