All systems are operational

About This Site

Welcome to the WestHost status page. Here you will find real-time information about the status of our services.

Scheduled Maintenance
Scheduled Maintenance - Shared Hosting Upgrade

Title: Scheduled Maintenance - Shared Hosting Upgrade
Start Date: 18th of December 2023
End Date: 12th of April 2024

As part of our ongoing commitment to elevate our services, we're preparing to transition our WordPress and Shared Hosting accounts to an upgraded and more powerful infrastructure between the 18th of December 2023 and the 12th of April 2024. Rest assured that all your website files, databases, and other essential data will be migrated with meticulous care While a brief downtime is anticipated during the migration, we are working diligently to keep this disruption as short as possible.

If you encounter any issues, please don't hesitate to reach out to our technical support team through your account. Our team of experts is available 24/7.

Past Incidents

20th January 2022

No incidents reported

19th January 2022

Hosted Email Hosted Email Intermittent Issues

Title Hosted Email Receiving
Date Wednesday 19th January 2022 Start time 04:30 MST

Some customers may be facing intermittent issues when receiving or forwarding emails. Technical teams are currently investigating as a priority. Further updates will be posted when available. We apologise for any inconvenience this may cause.

18th January 2022

New SSL Certificate Orders/Renewals Failing

Title New SSL Certificate Orders/Renewals Failing

Date Tuesday 18th January 2022

Start time 2:08 am MST

The backend billing system is currently experiencing delays, causing SSL certificate renewals and new orders to fail. Technical teams have been engaged to resolve this as soon as possible and we apologize for any inconvenience which you may be experiencing.

Our technical teams have identified the issue and are working to resolve the problem as quickly as possible. Thank you for your patience.

17th January 2022

No incidents reported

16th January 2022

No incidents reported

15th January 2022

No incidents reported

14th January 2022

Hosted Email Hosted Email Account Management

Title Hosted Email Account Management
Date Friday 14 Jan 2021 Start time 06:33 MST

Some customers may be experiencing errors when managing their email accounts on our Hosted Email (ChiMail) platform. Technical teams are currently investigating as a priority. Further updates will be posted when available. We apologise for any inconvenience this may cause.