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About This Site

Welcome to the WestHost status page. Here you will find real-time information about the status of our services.

Scheduled Maintenance
Planned Maintenance on DNS Cluster

Start Date/Time: 15/05/2024 04:00 UTC
End Date/Time: 15/05/2024 10:00 UTC

To provide you with the most reliable and robust hosting environment available, Our Network Team will be performing planned maintenance on DNS Clusters which will affect the DNS hosted on the following nameservers.

ns2.westservers.net
sns2.westservers.net

This maintenance window will start on May 15th, 2024 at 04:00 UTC (14/05/2024 23:00 CDT – UTC-5) and end on May, 2024 at 10:00 UTC (15/05/2024 05:00 CDT – UTC-5). We ask that you prepare for the downtime of the full maintenance window.

If you have any questions or concerns, please contact our support team.

Past Incidents

12th September 2022

Nominet Registry maintenance, scheduled 1 year ago

Title Nominet Registry maintenance

Date Monday 12th September 2022

Start time 23:00 PM MDT

End time: Tuesday 13th September 01:00 AM MDT

Duration: 120 Minutes

Nominet has scheduled maintenance during which you will not be able to register, renew, transfer, manage or perform WHOIS lookups on the below-mentioned TLDs:

.uk, .co.uk, .org.uk, .me.uk

Please note that domains which have already been registered and are functional (resolving to destination pages), will continue to function as normal.

11th September 2022

No incidents reported

10th September 2022

No incidents reported

9th September 2022

No incidents reported

8th September 2022

No incidents reported

7th September 2022

Live Chat Live chat and phone system unavailable

Title Live Chat + Phone system unavailable Date Wednesday 7th September 2022
Start time 01:15 MDT

Our phone and live chat system is currently unavailable. Technical teams have been engaged and are investigating to get the system back up as soon as possible. Should you require any assistance, please create a ticket at https://westhost.com/support

  • Update @ 01:53 MDT - Our technical teams have applied a fix and we are seeing improvements to the affected services. We will continue to monitor services and will update you once the incident has been confirmed as resolved.
  • Update @ 02:14 MDT - Technical teams are continuing to investigate the issue. Further updates will be provided as they become available.
  • Update @ 02:45 MDT - Our technical teams have applied a fix and services have been restored. We will continue to monitor services, thank you for your patience.
  • Update @ 03:20 MDT - This issue has now been resolved.

6th September 2022

Live Chat Maintenance, scheduled 1 year ago

Title: Live Chat Maintenance

Start time: Tuesday 6th September 2022 at 12:00 MDT

End time: Tuesday 6th September 2022 at 18:00 MDT

Duration: 6 Hours

Please be advised, we will be undergoing maintenance on our Live chat platform. There is no expected downtime during this window, however you may experience a small disruption whilst using our service.

Thank you for your patience and understanding. If you are unable to contact us via our live chat, you can submit a ticket at https://www.westhost.com/support and we will respond as soon as possible.