All systems are operational

About This Site

Welcome to the WestHost status page. Here you will find real-time information about the status of our services.

Past Incidents

30th June 2019

No incidents reported

29th June 2019

No incidents reported

28th June 2019

No incidents reported

27th June 2019

No incidents reported

26th June 2019

Planned Security Maintenance, scheduled 5 months ago

Title: Planned Security Maintenance
Date: Wednesday June 26, 2019
Start time: 12 AM MDT
End time: 5 AM MDT
Duration: 10-15 minutes per server


We will be taking the following servers down to perform security maintenance. This should take no longer than 10-15 minutes per server to complete.


sl-507-1, sl-507-3, sl-507-4, sl-507-5

sl-507-6, sl-507-7, sl-507-8, sl-507-9

sl-507-10, sl-507-11, sl-507-12, sl-507-13

sl-507-14, sl-507-15, sl-507-16


wsl01001, wsl01013, wsl01020, wsl01028

wsl01002, wsl01016, wsl01018, wsl01022

wsl01003, wsl01010, wsl01021, wsl01027


Update @ Wed Jun 26 04:38:59 MDT 2019: The maintenance has been completed.

Partial Email Outage

We are currently investigating an issue that is impacting CHI email. Users using autoresponders on CHI email might be getting their emails deferred. Our operations team has been engaged.

We will provide an update once we have additional information.

UPDATE 10:03 MDT We have been informed by our email admins, this issue has been resolved, and successful tests have been performed.

25th June 2019

Planned Security Maintenance, scheduled 5 months ago

Title: Planned Security Maintenance
Date: Tuesday June 25, 2019
Start time: 12 AM MDT
End time: 5 AM MDT
Duration: 10-15 minutes per server


We will be taking the following servers down to perform security maintenance. This should take no longer than 10-15 minutes per server to complete.


sl-508-1, sl-508-2, sl-508-4, sl-508-5

sl-508-6, sl-508-7, sl-508-8, sl-508-9

sl-508-11, sl-508-12, sl-508-13, sl-508-14

sl-wp-508-15, sl-508-16, sl-508-17, sl-508-18

sl-508-19, sl-508-20


wsl00010, wsl00022, wsl00023, wsl00027

wsl00008, wsl00009, wsl00018, wsl00029

wsl00001, wsl00006, wsl00013, wsl00020

wsl00003, wsl00005, wsl00012, wsl00014

wsl00025, wsl00004, wsl00011, wsl00017

wsl00028


Update @ Tue Jun 25 05:32:19 MDT 2019: All servers except for wsl00011, wsl00028, wsl00004 and wsl00017 are online and available for use. We have experienced an unexpected issue with the hardware that hosts these four servers and are currently working to resolve it.

Update @ Tue Jun 25 05:56:47 MDT 2019: The problem has been resolved and all servers are up and running once again.

24th June 2019

Phone System Westhost Phone Outage

We are currently experiencing an outage on our phone system. Please contact us via chats or tickets. Apologies for the inconvenience we are working to have the situation resolved as soon as possible.

Update 06/24/19 9:26 AM MST Phone systems are back online, apologies for any inconvenience this has caused.