Some systems are experiencing issues

About This Site

Welcome to the WestHost status page. Here you will find real-time information about the status of our services.

Scheduled Maintenance
WestHost 3.0 / SiteManager End Of Life

The product "SiteManager" / "WestHost 3.0" is END OF LIFE and is deprecated as of 30th June 2020. We (WestHost) have been contacting clients on the now depreciated platform over the past 12 months to inform them of this EOL.

If you have any queries regarding the End Of Life status and for further details, please visit our knowledgebase at

Thank you

Past Incidents

24th June 2020

No incidents reported

23rd June 2020

No incidents reported

22nd June 2020

No incidents reported

21st June 2020

No incidents reported

20th June 2020

No incidents reported

19th June 2020

Hosted Email Web-mail sending Issue

We are investigating reports from some users reporting delays with their mail delivery.

Further updates will be posted to our status page as we work to resolve these delays

UPDATE: We've seen a decrease in latency and messages no longer appear to be delayed. Our technical team are continuing to monitor the mail environment but consider this incident resolved.

Please don't hesitate to contact our support team should you require any additional assistance.

18th June 2020

"Planned Event" "Emergency Maintenance" or "Outage"

Title: Hosted email partial outtage
Date: 18/06/2020 Start time: 22:15 UTC **End time:**01:30 UTC
Event type: Use "Planned Event" "Emergency Maintenance" or "Outage"



Our operations team was able to identify and reboot the affected mailstores to bring services back online. We are still investigating the root cause of the issue.

Your patience regarding this issue is greatly appreciated


Some users may also see authentication errors with IMAP and POP. Our operations team has been engaged.

We will provide an update once we have additional information.

We are currently experiencing some issues with out hosted email cluster, our engineers have been notifcied and is this currently being investigated by our Email admins and senior technicians,

If you have any questions or concerns, please contact our support team.