All systems are operational

About This Site

Welcome to the WestHost status page. Here you will find real-time information about the status of our services.

Past Incidents

5th October 2020

No incidents reported

4th October 2020

No incidents reported

3rd October 2020

No incidents reported

2nd October 2020

No incidents reported

1st October 2020

Hosted Email Server sl-507-13

UPDATE @ Thursday 01/10/2020  10:40 BST

The issue with Server sl-507-13 has been resolved and all services restored.

Web Hosting Server sl-507-13

UPDATE @ Tue 00:40 MDT Oct 01/10/2020

The services on Server sl-507-13 are now restored and now online and available. Access to websites and Cpanel email on the above server may be degraded while our technical teams restore services.

If you require further support, please do not hesitate to contact our support team.

30th September 2020

Server sl-507-13 - Update

UPDATE 21:10 MDT 30/09/2020

We are still experiencing issues on shared server sl-507-13.

Our technical teams are working on this as a priority.

Thank you for your patience regarding this issue.

As always if you have any further questions our support team is available 24/7.

Server sl-507-13 is offline

UPDATE 18:51MDT

We are currently experiencing another outage with shared server sl-507-13

We are aiming to have this resolved as soon as possible.

Thank you for your patience regarding this issue.

Server sl-507-13 is now online - All services available

Update @ 16:30 MDT 30/09/2020

The server sl-507-13 is now online

Update - Mail services have been started on the server. All services should now be available.

Clients may still experience degraded performance while the rebuild progresses.

As always if you have any further enquires our support team is available 24/7

Server sl-507-13 Update - Server Online

Update @ 15:46 MDT 30/09/2020

The server sl-507-13 is now online

Web services are available but users may experience some degraded performance while the service is fully restored.

Mail services are currently unavailable, a further update will follow once restoration is complete.

As always if you have any further enquires our support team is available 24/7

Server sl-507-13 Outage Update

Update @ 12:40 MDT 30/09/2020

Server sl-507-13 Outage is still on going

Technical teams continue to investigate this issue as a priority

We appreciate your patience regarding this issue

If you require furhter support, please do not hesitate to contact our support team

Web Hosting Server sl-507-13 Outage

We are currently experiencing an outage with shared server sl-507-13

We are aiming to have this resolved as soon as possible.

Thank you for your patience regarding this issue.

CHI Control Panel Dedicated Server Management

UPDATE @ 02:40 MDT Wed 30/09/2020

Traffic has been redirected to an alternative transit provider restoring access to the affected services.

We apologise for any inconvenience caused during this time.

If you require further support, please do not hesitate to contact our support team.

CHI Control Panel Dedicated server

Some Midphase Westhost customers may be experiencing issues managing dedicated servers, due to an issue at one of our third-party transit providers.

Our network team are investigating the issue as a priority.

Updates to follow.

29th September 2020

No incidents reported