Welcome to the WestHost status page. Here you will find real-time information about the status of our services.
No incidents reported
UPDATE @ Thursday 01/10/2020 10:40 BST
The issue with Server sl-507-13 has been resolved and all services restored.
UPDATE @ Tue 00:40 MDT Oct 01/10/2020
The services on Server sl-507-13 are now restored and now online and available.
Access to websites and Cpanel email on the above server may be degraded while our technical teams restore services.
If you require further support, please do not hesitate to contact our support team.
UPDATE 21:10 MDT 30/09/2020
We are still experiencing issues on shared server sl-507-13.
Our technical teams are working on this as a priority.
Thank you for your patience regarding this issue.
As always if you have any further questions our support team is available 24/7.
We are currently experiencing another outage with shared server sl-507-13
We are aiming to have this resolved as soon as possible.
Update @ 16:30 MDT 30/09/2020
The server sl-507-13 is now online
Update - Mail services have been started on the server. All services should now be available.
Clients may still experience degraded performance while the rebuild progresses.
As always if you have any further enquires our support team is available 24/7
Update @ 15:46 MDT 30/09/2020
Web services are available but users may experience some degraded performance while the service is fully restored.
Mail services are currently unavailable, a further update will follow once restoration is complete.
Update @ 12:40 MDT 30/09/2020
Server sl-507-13 Outage is still on going
Technical teams continue to investigate this issue as a priority
We appreciate your patience regarding this issue
If you require furhter support, please do not hesitate to contact our support team
We are currently experiencing an outage with shared server sl-507-13
UPDATE @ 02:40 MDT Wed 30/09/2020
Traffic has been redirected to an alternative transit provider restoring access to the affected services.
We apologise for any inconvenience caused during this time.
Some Midphase Westhost customers may be experiencing issues managing dedicated servers, due to an issue at one of our third-party transit providers.
Our network team are investigating the issue as a priority.
Updates to follow.