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About This Site

Welcome to the WestHost status page. Here you will find real-time information about the status of our services.

Scheduled Maintenance
Planned Maintenance on DNS Cluster

Start Date/Time: 15/05/2024 04:00 UTC
End Date/Time: 15/05/2024 10:00 UTC

To provide you with the most reliable and robust hosting environment available, Our Network Team will be performing planned maintenance on DNS Clusters which will affect the DNS hosted on the following nameservers.

ns2.westservers.net
sns2.westservers.net

This maintenance window will start on May 15th, 2024 at 04:00 UTC (14/05/2024 23:00 CDT – UTC-5) and end on May, 2024 at 10:00 UTC (15/05/2024 05:00 CDT – UTC-5). We ask that you prepare for the downtime of the full maintenance window.

If you have any questions or concerns, please contact our support team.

Past Incidents

21st July 2021

No incidents reported

20th July 2021

Hosted Email Hosted Email Inbound & Outbound Delays

Title: Hosted Email Inbound & Outbound Delays
Date: Wednesday 21st July, 2020
Start time: 00:51 MDT

We are currently experiencing an incident that is impacting the hosted email (CHI Mail) platform. Some users may experience delays in outbound and inbound emails. The engineering team has been engaged and they are currently investigating as a priority.

  • Update @ 02:16 MDT - The engineering team has restored all services. There are no longer any delays to the email services. We thank you for your patience

19th July 2021

No incidents reported

18th July 2021

No incidents reported

17th July 2021

No incidents reported

16th July 2021

No incidents reported

15th July 2021

No incidents reported

14th July 2021

Hosted Email Hosted Email - Connection drops

Title Hosted Email - Connection drops
Date Thursday 15 July 2021
Start time 02:43 MDT

We are currently experiencing connection drops for a small set of email accounts on the Hosted Email (CHImail) platform. Technical teams have been engaged and are investigating as a priority, and will provide updates as they are available.
We apologize for any inconvenience this may cause.

  • Update @ 04:49 MDT - Technical teams have identified that connections to Webmail and to mail clients over IMAP are affected for some clients. The teams continue to investigate this as a priority.
  • Update @ 06:22 MDT - The engineering team has identified the issue within the Hosted Email system and is currently working on resolving the issue.
  • Update @ 09:46 MDT - The engineers had successfully implemented a fix, and are bringing services back online in a controlled manner to resolve the issue.
  • Update @ 10:48 MDT - The engineering team continues to monitor the situation to ensure that the affected mail services are fully back online and remain stable.
  • UPDATE - 14:00 BST: ** ** RESOLVED A fix has been implemented and the hosted email web login, is now accessible. We apologize for any inconvenience this may have caused.