10th February 2021

Planned Maintenance - Westhost Knowledgebase, scheduled 2 weeks ago

Title: Westhost Knowledgebase Upgrade
Start time: Wednesday, 10th February, 2021 at 16:00 MST
End time: Thursday, 11th February, 2021 at 00:00 MST
Duration: 8 hours
Event type: Planned Maintenance

As a part of our upgrade schedule, we will be upgrading our knowledgebase software. During this time, the knowledgebase will be inaccessible. It is expected there will be around 2 hours of downtime during this window. The upgrade process will take up to 7-8 to fully complete.

If you have any questions or concerns, please contact our support team.

UPDATE @23:08 MST: Our teams have completed this maintenance successfully.