9th October 2021

Shared Hosting Shared Hosting Server - Services issues

Date: 09/10/2021

Start time: 13:20 MDT

We are aware of an issue impacting hosting services on the below listed servers:

sl-508-28.slc.westdc.net

sl-508-29.slc.westdc.net

sl-508-27.slc.westdc.net

sl-508-26.slc.westdc.net

Technical Teams are investigating as a matter of urgency.

UPDATE - 15:11 MDT Our technical teams have identified the issue and are working to resolve the problem as quickly as possible. Thank you for your patience.

UPDATE - 16:27 MDT Our technical team continuing working to resolve the problem. Thank you for your patience and understanding.

UPDATE - 20:22 MDT Our technical teams have completed the investigation and all services are resumed to fully operational. We are monitoring the state, Oct, 20:22BST. We apologize for any inconvenience this may have caused.

UPDATE - 21:31 MDT The issue has been resolved