We would like to inform you about urgent emergency maintenance that may impact your services. Please find the details below:
Maintenance Details:
Start Time: 17:45 UTC on August 11, 2023
End Time: 19:45 UTC on August 11, 2023
Scope: Software upgrades on routers LON3 and LON1, affecting connectivity to all LON1 and LON2 customers.
Impact:
During the maintenance window, there is a potential risk to the connectivity of our hosting customers in both LON1 and LON2. While we will make every effort to minimise any disruptions, there is a possibility of temporary service interruptions.
Thank you for your understanding and we apologise for any inconvenience this maintenance may cause. Please be assured that we are taking all necessary steps to ensure a successful outcome with minimal disruption to your service.
Our technical team will be closely monitoring the process to address any unforeseen issues promptly.
Update @19.45 UTC The maintenance has now been completed.
Update @00.30 UTC The Network Team is still actively monitoring the emergency maintenance.
