Resolved

Incident

Start:

November 14, 2024 22:49

Resolved:

November 15, 2024 04:52

Hostedemail - Webmail and IMAP, POP, SMTP hostname

We are aware of an issue affecting our hosted email services where users may experience an issue accessing our webmail URL and hostname when connecting via IMAP, POP or SMTP.

Our technical support team is working on this issue and will provide you updates when they become available.

In the mean time, updating the hostname on your client to mail.hostedemail.com or accessing the webmail through the link below should work correctly: https://mail.hostedemail.com/

We apologize for any inconvenience caused by the issue.

Updates

  • 2024-11-15 02:47:25 We are still investigating this and will provide further updates as soon as possible.

  • 2024-11-15 03:54:49 Monitoring. A fix has been implemented and we are monitoring the results.

  • 2024-11-15 04:52:20 This incident has been resolved.

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