A fix has been applied and we are seeing DNS propagation improve across the infrastructure. Some users may continue to experience intermittent issues while the changes finish spreading across global DNS resolvers, but the situation is improving.
We will continue to monitor closely and will confirm full resolution once propagation is complete. Thank you for your patience.

We are currently experiencing delays in payment processing. Payments are completing successfully, but are taking longer than usual to go through.

Our engineering team is actively investigating the root cause and working to restore normal processing times as quickly as possible.

We are actively mitigating a recently disclosed vulnerability (the "copy fail" CVE) in the Linux kernel, affecting components of our infrastructure. Patching is underway across our fleet.

What to expect:

Brief, intermittent service interruptions are possible throughout the day as servers are rebooted to apply mitigations.
Reboots may occur without advance warning to ensure timely remediation and protect customer data.
We expect individual reboots to be short, but some requests in flight may...

UPDATE - This issue is now confirmed as fixed. We do apologise for the inconvenience this has caused.

Maintenance ended