We are currently experiencing delays in payment processing. Payments are completing successfully, but are taking longer than usual to go through.

Our engineering team is actively investigating the root cause and working to restore normal processing times as quickly as possible.

The issue affecting a third-party payment provider has now been resolved.

Customers should no longer experience failures when placing orders, and order processing is now operating as expected. We have continued to monitor the situation following recovery and have seen services return to normal.

We apologise for any inconvenience caused and thank customers for their patience while the provider worked to restore service.