Previous incidents

We’re currently investigating an issue affecting access to the webmail login page. At the moment, some users may be unable to sign in via the usual webmail portal.

Important: Mail sending and receiving are not affected and continue to work as expected.

As a temporary workaround, you can access your mailbox using the alternative webmail URL: https://stackmail.com

We’ll provide further updates as soon as we have more information. Thank you for your patience.

UPDATE: We are seeing ac...

We are currently experiencing an unexpected outage affecting our ticketing system and live chat platform. As a result, customers may be unable to submit new tickets, access existing tickets, or reach our support team via live chat.

This is being actively investigated and we are working to restore full functionality as quickly as possible.

UPDATE We are now seeing normal function on both tickets and chats and are marking this issue as resolved. We do apologise for any inconvenience.

We are currently experiencing an unexpected outage affecting our ticketing system and live chat platform. As a result, customers may be unable to submit new tickets, access existing tickets, or reach our support team via live chat.

This is being actively investigated and we are working to restore full functionality as quickly as possible.

UPDATE We are monitoring normal function on our ticketing system. Chats are continuing to be investigated.

UPDATE We are now seeing normal functi...