Previous incidents
Live Chat and Ticketing System
Resolved Jul 10, 2026 at 1:19pm UTC
Our live chat and ticketing system have now been restored and are operating normally.
Thank you for your patience while we resolved the issue. We apologise again for any inconvenience caused, and we appreciate your understanding.
1 previous update
INCIDENT: SSH Access Temporarily Disabled
Resolved Jul 15, 2026 at 9:35am UTC
UPDATE: The Linux vulnerability has now been fully patched and all SSH and SFTP services have been re-enabled.
5 previous updates
Routing issues - Shared Hosting
Resolved Jul 3, 2026 at 11:16am UTC
The issue affecting routing for shared hosting accounts with dedicated IP addresses has now been resolved.
Our system administrators have implemented the necessary fixes, and websites should now be displaying correctly. We will continue to monitor the platform to ensure services remain stable.
We apologise for any inconvenience caused and thank you for your patience while we worked to resolve the issue.
1 previous update