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About This Site

Welcome to the WestHost status page. Here you will find real-time information about the status of our services.

Past Incidents

6th June 2020

No incidents reported

5th June 2020

Planned Server Maintenance - sl-507-12, sl-507-13, scheduled 3 years ago

Title: Planned Server Maintenance - sl-507-12, sl-507-13
Date: June/05/2020
Start time: 12 AM MDT
End time: 6 AM MDT
Duration: 5-6 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the following servers:

sl-507-12.slc.westdc.net
sl-507-13.slc.westdc.net

This maintenance window will start on June 5nd, 2020 between the hours of 12 a.m. - 6 a.m. MDT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 5-6 to fully complete.

If you have any questions or concerns, please contact our support team.

Update @ Fri Jun 5 04:44:03 MDT 2020: The maintenance has been successfully completed.

Hosted Email Hosted Email Login Issue

Title: Hosted email login issues
Date: Friday 5th June 2020, 01:46 MDT
Event type: Minor email outage

We are currently investigating reports of not being able to access some mail accounts via webmail or mail clients, which is currently affecting a small subset of our hosted email accounts (CHI mail).

  • Update @ 03:00 MDT - Our Network Operations Team confirmed this affected all users on one of our mailstores, and has since resolved the issue. We will continue to monitor the stability of this and post further updates to confirm that this incident has been fully resolved.
  • Update @ 10:00 MDT - We have monitored the stability and can confirm that this incident is fully resolved.

4th June 2020

Shared Hosting wsl05014

We are aware that there are issues affecting this server. We are working to get them resolved. Update @ Thu Jun 4 12:23:56 MDT 2020 - This server has returned to normal operations.

3rd June 2020

Planned Server Maintenance - sl-507-10, sl-507-11, scheduled 3 years ago

Title: Planned Server Maintenance - sl-507-10, sl-507-11
Date: June/03/2020
Start time: 12 AM MDT
End time: 6 AM MDT
Duration: 5-6 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the following servers:

sl-507-10.slc.westdc.net sl-507-11.slc.westdc.net

This maintenance window will start on June 3nd, 2020 between the hours of 12 a.m. - 6 a.m. MDT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 5-6 to fully complete.

If you have any questions or concerns, please contact our support team.

Update @ Wed Jun 3 04:25:15 MDT 2020: The maintenance has been successfully completed.

2nd June 2020

Planned Server Maintenance - sl-507-8, sl-507-9, scheduled 3 years ago

Title: Planned Server Maintenance - sl-507-8, sl-507-9 Date: June/02/2020
Start time: 12 AM MDT
End time: 6 AM MDT
Duration: 5-6 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the sl-507-7.slc.westdc.net server.

This maintenance window will start on June 2nd, 2020 between the hours of 12 a.m. - 6 a.m. MDT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 5-6 to fully complete.

If you have any questions or concerns, please contact our support team.

Update @ Tue Jun 2 05:33:07 MDT 2020: The maintenance has been successfully completed.

1st June 2020

Shared Hosting Initial Outage wsl06014.west-datacenter.net

We are aware that there are issues affecting this server. We are working to get them resolved.

  • Update Mon Jun 1 09:39:19 MDT 2020: The server experienced network related issues which have been resolved. All services are back online and running fine.

31st May 2020

No incidents reported