Past Incidents

Title: Planned Server Maintenance - sl-508-10, sl-508-11, sl-508-12, sl-508-13
Date: June/12/2020
Start time: 12 AM MDT
End time: 6 AM MDT
Duration: 5-6 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the following servers:

sl-508-10.slc.westdc.net
sl-508-11.slc.westdc.net
sl-508-12.slc.westdc.net
sl-508-13.slc.westdc.net

This maintenance window will start on June 12th, 2020 between the hours of 12 a.m. - 6 a.m. MDT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 5-6 to fully complete.

If you have any questions or concerns, please contact our support team.

Update @ Fri Jun 12 03:41:58 MDT 2020: the maintenance has been successfully completed.

Title: Planned Server Maintenance - sl-508-6, sl-508-7, sl-508-8, sl-508-9
Date: June/11/2020
Start time: 12 AM MDT
End time: 6 AM MDT
Duration: 5-6 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the following servers:

sl-508-6.slc.westdc.net
sl-508-7.slc.westdc.net
sl-508-8.slc.westdc.net
sl-508-9.slc.westdc.net

This maintenance window will start on June 11th, 2020 between the hours of 12 a.m. - 6 a.m. MDT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 5-6 to fully complete.

If you have any questions or concerns, please contact our support team.

Update @ Thu Jun 11 03:34:20 MDT 2020: This maintenance has been successfully completed.

Title: Planned Server Maintenance - sl-508-2, sl-508-3, sl-508-4, sl-508-5
Date: June/10/2020
Start time: 12 AM MDT
End time: 6 AM MDT
Duration: 5-6 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the following servers:

sl-508-2.slc.westdc.net
sl-508-3.slc.westdc.net
sl-508-4.slc.westdc.net
sl-508-5.slc.westdc.net

This maintenance window will start on June 10th, 2020 between the hours of 12 a.m. - 6 a.m. MDT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 5-6 to fully complete.

If you have any questions or concerns, please contact our support team.

Update @ Wed Jun 10 04:50:53 MDT 2020: The maintenance has been successfully completed.

Title: Planned Server Maintenance - sl-507-14, sl-507-15, sl-507-16, sl-508-1
Date: June/09/2020
Start time: 12 AM MDT
End time: 6 AM MDT
Duration: 5-6 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the following servers:

sl-507-14.slc.westdc.net
sl-507-15.slc.westdc.net
sl-507-16.slc.westdc.net
sl-508-1.slc.westdc.net

This maintenance window will start on June 9th, 2020 between the hours of 12 a.m. - 6 a.m. MDT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 5-6 to fully complete.

If you have any questions or concerns, please contact our support team.

Update @ Tue Jun 9 04:39:14 MDT 2020: sl-507-14.slc.westdc.net has been successfully upgraded.

Update @ Tue Jun 9 05:18:05 MDT 2020: We have experienced an unexpected issue with sl-507-15, sl-507-16 and sl-508-1 and will have to extend the maintenance window until 8AM MDT.

Update @ Tue Jun 9 07:35:57 MDT 2020: The maintenance has been successfully completed.