Some services are down

Last updated on Sep 23, 2026 at 9:07am UTC

Westhost Website
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Previous incidents

Sep 23, 2026

Issues with Order Payments and Processing

Degraded

Created Sep 23, 2026 at 8:32am UTC

We are aware of an issue currently affecting a third-party payment provider.

As a result, some customers may experience failures when placing orders, and there may be delays in the processing of successfully submitted orders.

We are actively monitoring the situation and working closely with the provider to restore normal service as quickly as possible. We apologise for any inconvenience this may cause and will provide further updates as more information becomes available.

Payment Processing Delays

Degraded

Created May 7, 2026 at 12:01pm UTC

We are currently experiencing delays in payment processing. Payments are completing successfully, but are taking longer than usual to go through.

Our engineering team is actively investigating the root cause and working to restore normal processing times as quickly as possible.
Previous updates