Some services are degraded

Last updated on Jul 15, 2026 at 5:14am UTC

Westhost Website
100% uptime
30 days ago
Today
CHI (Control Panel)
99.875% uptime
30 days ago
Today
Stack CP (Hosting Control Panel)
99.990% uptime
30 days ago
Today
Stack Webmail
99.949% uptime
30 days ago
Today

Previous incidents

Jul 15, 2026

INCIDENT: SSH Access Temporarily Disabled

Degraded

Updated Jul 10, 2026 at 10:55am UTC

UPDATE: The cPanel shared servers have been patched against this vulnerability and will begin enabling SSH and SFTP access to these servers.

3 previous updates

Issue: American Express Payments

Degraded

Created Jun 15, 2026 at 2:27pm UTC

We are aware of a problem affecting American Express payments and are working to fix it. We recommend using an alternative payment method while we investigate.

We'll update this page with progress as soon as possible. Thank you for your patience.

Payment Processing Delays

Degraded

Created May 7, 2026 at 12:01pm UTC

We are currently experiencing delays in payment processing. Payments are completing successfully, but are taking longer than usual to go through.

Our engineering team is actively investigating the root cause and working to restore normal processing times as quickly as possible.
Jul 10, 2026

Live Chat and Ticketing System

Resolved

Resolved Jul 10, 2026 at 1:19pm UTC

Our live chat and ticketing system have now been restored and are operating normally.

Thank you for your patience while we resolved the issue. We apologise again for any inconvenience caused, and we appreciate your understanding.

1 previous update
Previous updates