Some services are degraded

Last updated on Jun 11, 2026 at 4:00pm UTC

Westhost Website
100% uptime
30 days ago
Today
CHI (Control Panel)
99.876% uptime
30 days ago
Today
Stack CP (Hosting Control Panel)
99.986% uptime
30 days ago
Today
Stack Webmail
99.949% uptime
30 days ago
Today

Previous incidents

Jun 11, 2026

DNS Name Server Issue

Degraded

Updated Jun 11, 2026 at 12:51pm UTC

A fix has been applied and we are seeing DNS propagation improve across the infrastructure. Some users may continue to experience intermittent issues while the changes finish spreading across global DNS resolvers, but the situation is improving.
We will continue to monitor closely and will confirm full resolution once propagation is complete. Thank you for your patience.

1 previous update

Live Chat – Service Disruption

Degraded

Resolved Jun 11, 2026 at 11:29am UTC

UPDATE - This issue is now confirmed as fixed. We do apologise for the inconvenience this has caused.

1 previous update

Payment Processing Delays

Degraded

Created May 7, 2026 at 12:01pm UTC

We are currently experiencing delays in payment processing. Payments are completing successfully, but are taking longer than usual to go through.

Our engineering team is actively investigating the root cause and working to restore normal processing times as quickly as possible.

IMPORTANT: Critical Vulnerability in Linux Kernel

Degraded

Created Apr 30, 2026 at 7:00am UTC

We are actively mitigating a recently disclosed vulnerability (the "copy fail" CVE) in the Linux kernel, affecting components of our infrastructure. Patching is underway across our fleet.

What to expect:

Brief, intermittent service interruptions are possible throughout the day as servers are rebooted to apply mitigations.
Reboots may occur without advance warning to ensure timely remediation and protect customer data.
We expect individual reboots to be short, but some requests in flight may...

Reseller cPanel Migrations

Maintenance

Resolved Jun 11, 2026 at 2:00pm UTC

Maintenance ended

1 previous update
Jun 06, 2026

SSL Certificate renewals through CHI

Maintenance

Resolved Jun 6, 2026 at 10:00pm UTC

Maintenance ended

1 previous update
Previous updates