Some services are down

Last updated on Aug 26, 2026 at 9:17pm UTC

Westhost Website
100% uptime
30 days ago
Today
CHI (Control Panel)
100% uptime
30 days ago
Today
Stack CP (Hosting Control Panel)
93.403% uptime
30 days ago
Today
Stack Webmail
99.949% uptime
30 days ago
Today

Previous incidents

Aug 26, 2026

Issue: American Express Payments

Degraded

Created Jun 15, 2026 at 2:27pm UTC

We are aware of a problem affecting American Express payments and are working to fix it. We recommend using an alternative payment method while we investigate.

We'll update this page with progress as soon as possible. Thank you for your patience.

Payment Processing Delays

Degraded

Created May 7, 2026 at 12:01pm UTC

We are currently experiencing delays in payment processing. Payments are completing successfully, but are taking longer than usual to go through.

Our engineering team is actively investigating the root cause and working to restore normal processing times as quickly as possible.
Aug 20, 2026

StackCP Interface performance issue

Resolved

Resolved Aug 20, 2026 at 4:01pm UTC

The issues affecting the StackCP interface have now been resolved, and the service is back operating normally.

Our team has investigated the issues and we are satisfied that performance has returned to normal. We will continue to monitor the service closely to ensure stability.

We apologise for any inconvenience caused and thank you for your patience while we investigated the issue.

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