Some services are degraded

Last updated on Jun 16, 2026 at 6:27pm UTC

Westhost Website
100% uptime
30 days ago
Today
CHI (Control Panel)
99.876% uptime
30 days ago
Today
Stack CP (Hosting Control Panel)
99.986% uptime
30 days ago
Today
Stack Webmail
99.949% uptime
30 days ago
Today

Previous incidents

Jun 16, 2026

Issue: American Express Payments

Degraded

Created Jun 15, 2026 at 2:27pm UTC

We are aware of a problem affecting American Express payments and are working to fix it. We recommend using an alternative payment method while we investigate.

We'll update this page with progress as soon as possible. Thank you for your patience.

Payment Processing Delays

Degraded

Created May 7, 2026 at 12:01pm UTC

We are currently experiencing delays in payment processing. Payments are completing successfully, but are taking longer than usual to go through.

Our engineering team is actively investigating the root cause and working to restore normal processing times as quickly as possible.

IMPORTANT: Critical Vulnerability in Linux Kernel

Degraded

Created Apr 30, 2026 at 7:00am UTC

We are actively mitigating a recently disclosed vulnerability (the "copy fail" CVE) in the Linux kernel, affecting components of our infrastructure. Patching is underway across our fleet.

What to expect:

Brief, intermittent service interruptions are possible throughout the day as servers are rebooted to apply mitigations.
Reboots may occur without advance warning to ensure timely remediation and protect customer data.
We expect individual reboots to be short, but some requests in flight may...
Jun 15, 2026

Live Chat Availability Issues

Degraded

Resolved Jun 15, 2026 at 8:50pm UTC

The issue affecting our Live Chat service has now been resolved. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to restore the service.

1 previous update

DNS Name Server Issue

Degraded

Resolved Jun 15, 2026 at 8:43am UTC

UPDATE We have been monitroing propagation and the fix we applied has worked. Normal service has been resumed on the DNS servers. We do apologise for the inconvenience this causd.

2 previous updates
Jun 11, 2026

Live Chat – Service Disruption

Degraded

Resolved Jun 11, 2026 at 11:29am UTC

UPDATE - This issue is now confirmed as fixed. We do apologise for the inconvenience this has caused.

1 previous update

Reseller cPanel Migrations

Maintenance

Resolved Jun 11, 2026 at 2:00pm UTC

Maintenance ended

1 previous update
Previous updates