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Resolved

Server Side Includes (SSI) – Service Disruption

Nov 6, 2026 at 1:44pm UTC
Affected services
Stack CP (Hosting Control Panel)

Resolved
Nov 6, 2026 at 3:21pm UTC

This issue has been resolved

Created
Nov 6, 2026 at 1:44pm UTC

We are currently investigating an issue affecting Server Side Includes (SSI) across our hosting platform.

As a result of this issue, websites using SSI to load shared content may experience missing or incorrectly displayed elements. This can include website headers, footers, navigation menus, and other dynamically included content.

Impact:

Website headers and footers may not display.
Shared navigation menus or page components may be missing.
Other content relying on SSI directives may fail to load correctly.

Our technical team is investigating the issue and working to restore normal SSI functionality as quickly as possible.

We apologise for the inconvenience and will provide further updates as more information becomes available.

Thank you for your patience.