Maintenance

We will be performing planned maintenance to migrate some internal systems during this window.

During this period:

Live Chat may be unavailable at times while work is in progress.
Support tickets can still be raised as normal, and all submissions will be received successfully.
Response times may be slower than usual until maintenance is complete.

We appreciate your patience and understanding while we carry out these essential upgrades.

If you need assistance, please continue t...

We will be performing planned maintenance to migrate some internal systems during this window.

During this period:

Live Chat and Ticket creation maybe temporarily unavailable.
Response times may be slower than usual until maintenance is complete.

We appreciate your patience and understanding while we carry out these essential upgrades.

We are currently performing a planned migration of our live chat system. During this process, some customers may receive an automated email notification indicating that a support ticket has been created.

Please note: these ticket creation emails can be safely ignored. They are a temporary side‑effect of the migration and do not require any action from you.

Our team is monitoring the transition closely to ensure minimal disruption, and all live chat functionality will remain availabl...